Information We Collect
We collect personal and non-personal information when you provide it to us in the course of using our Site. The personal information that we may collect via the Site includes your name, salon, phone number, email address, state-issued cosmetology license number, and address. The non-personal information that we may collect via the Site includes your location, time of Site access, how you accessed Site (e.g., Google or other search engine), the method by which you accessed Site (e.g., mobile phone or desktop), operating system information, internet browser information (e.g., Safari, Internet Explorer, etc.), which pages you visited on the Site and average times spent on Site pages, and search words used to find Site. The non-personal information is not used by us to personally identify you and is not readily usable for that purpose.
In addition, if you communicate with us regarding the Site or any of our services or products, we collect any information that you provide to us during the course of our communication.
We may use analytic and reporting technologies to record non-personal information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, click patterns, and the dates and times that the Site and our services are accessed by you. We may contract with a third party to help us manage, monitor and optimize our Site and measure the effectiveness of our advertising, communications and use of the Site. We may use web beacons and cookies (described below) for this purpose.
Our Use of Information for Internal Purpose
We use your personal information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our Site and the products and services we offer and to provide you with requested information related to our products, education, seminars, events, and other information you may request from time to time. Our collection of your salon and cosmetology license number ensures that we are providing information available only to industry professionals.
We use the non-personal information we collect to track the use of the Site and to assist us in providing, maintaining, evaluating, and improving our Site and the services and products we offer and sell.
Our Disclosure of Personal Information to Third Parties
We will disclose your personal information to protect or enforce our legal rights and policies, to protect or enforce the legal rights of a third party, or as we in good faith believe we are required to do so by law (e.g., to comply with a subpoena or court order).
We may contract with various third parties who help us provide, maintain and improve the Site and the services we provide and the services and products we offer and sell and such third parties may have access to your personal information in order to perform their services. We may contract with third parties to help us manage, monitor and optimize our Site and the services and products we offer and sell. We may also use third party contractors to help us measure the effectiveness of our advertising and communications. We will enter into confidentiality and non-disclosure agreements with all third parties that have access to your personal information which will prohibit them from using or disclosing your personal information except for the purpose of providing services to use. We intend to take commercially reasonable steps to enforce such non-disclosure and confidentiality agreements if and when we become aware of any violations.
Our Disclosure of Non-Personal Information to Third Parties
We may disclose non-personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information.
How We Protect Your Personal Information
We consider protecting the security of your personal information as very important. When you enter personal information, we encrypt that information using secure socket layer technology (sometimes referred to as “SSL”).
We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we do not guarantee absolute security. We are not responsible for the unauthorized acts of others and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third party access (such as through hacking) or other acts of third parties, or acts or omissions beyond our reasonable control.
Reviewing and Changing Your Personal Information
You may obtain a copy of and request that we correct errors in your personal information by calling our office at 1-800-770-4700. If you do desire to obtain a copy of your personal information, you will be required to provide proof of your identity. If your personal information changes or if you no longer want to subscribe to or use the Site, you may correct, update or deactivate your personal information by calling the number above.
Our Site and the services and products we offer and sell are intended for persons 18 years or older. Therefore, unless we verify account eligibility and salon-professional status (e.g., a valid cosmetology license) of a person under the age of 18, it is unlikely that minors will use the Site. Accordingly, we will not knowingly collect or use any personal information from minors that we know to be under the age of 18 and who are not licensed, salon professionals.
If you are between the ages of 13 and 17, you, your parent, or your legal guardian may request that we deactivate any of your personal information in our database and/or opt-out from receiving communications from us. Parents of minors or children may request deactivation of personal information. If you wish to do so, please contact us at 1-800-770-4700.
Opting-Out From Receiving Communications From Site
You may opt-out from having your personal information used for certain purposes.
If you no longer wish to receive any promotional or other communications from us, you may opt-out by following the instructions included in each email communication or by contacting us at 1-800-770-4700.